Better Online Letter Writing Tips
AVOID BIG WORDS
Some writers prefer to use big, important-sounding words
instead of short, simple words. This is a mistake; fancy
language just frustrates the reader. Write in plain,
ordinary English and your readers will love you for it.
PREFER THE SPECIFIC TO THE GENERAL
Your readers want information facts, figures, conclusions,
and recommendations. Do not be content to say something is
good, bad, fast, or slow when you can say how good, how bad,
how fast, or how slow. Be specific whenever possible.
BREAK UP YOUR WRITING INTO SHORT SECTIONS
Long, unbroken blocks of text are stumbling blocks that
intimidate and bore readers. Breaking up your writing into
short sections and short paragraphs makes the text easier to
read.
If your paragraphs are too long, go through them. Wherever a
new thought starts, type a return and start a new paragraph.
In the same way, short sentences are easier to grasp than
long ones. A good guide for keeping sentence length under
control is to write sentences that can be spoken aloud
without losing your breath.
USE VISUALS
Drawings, graphs, and other visuals can reinforce your text.
In fact, pictures often communicate better than words; we
remember 10 percent of what we read, but 30 percent of what
we see.
In the days when letters were written on typewriters, the
idea of using visuals was out of the question. Today,
software makes it relatively easy to add a chart, table, or
graph to your letter. Why not do so, if it helps get your
point across in a clearer and more persuasive fashion?
USE THE ACTIVE VOICE
Voice refers to the person speaking words or doing an
action. An “active verb” stresses the person doing the
thing. A “passive verb” stresses the thing being done. In
the active voice, action is expressed directly: “John
performed the experiment.” In the passive voice, the action
is indirect: “The experiment was performed by John.” When
possible, use the active voice. Your writing will be more
direct and vigorous; your sentences more concise.